Legal
Terms and Conditions
Prime Purity USA
California, USA
primepurityusa.com | info@primepurityusa.com
TERMS AND CONDITIONS
Research Use Only Product Sales
Last Updated: 07/12/2026
1. Acceptance of Terms
By accessing the Prime Purity USA website at primepurityusa.com (the “Website”), placing an order, or purchasing any product, you (“Purchaser”) agree to these Terms and Conditions (“Terms”). If you do not agree, you must not use the Website or purchase any products.
2. Research Use Only Restriction
2.1 All products sold by Prime Purity USA are intended exclusively for in vitro research, laboratory testing, and non-clinical research applications. Products are labeled “For Research Use Only” (“RUO”) and are NOT intended for human consumption, self-administration, veterinary use, diagnostic purposes, or therapeutic applications.
2.2 By placing an order, Purchaser represents and warrants that: (a) Purchaser is at least 21 years of age; (b) products will be used exclusively for legitimate research and development purposes; (c) products will not be used for human or veterinary administration, consumption, injection, ingestion, inhalation, topical application, or any other form of human or animal use; (d) products will not be used as food, dietary supplements, drugs, medicines, pharmaceuticals, cosmetics, or veterinary products; (e) Purchaser will comply with all applicable federal, state, and local laws governing research chemicals; and (f) Purchaser understands these products are not FDA-approved drugs and have not been evaluated by the FDA for safety, efficacy, or any therapeutic indication.
2.3 Prime Purity USA reserves the right to refuse, cancel, or suspend any order where it has reason to believe products will be used for non-research purposes. Prime Purity USA maintains a ZERO TOLERANCE POLICY against in vivo use of any products. Any violation, any communication suggesting inappropriate use, or any indication of misuse will result in immediate denial of service, permanent account termination, prohibition from future transactions, and potential referral to appropriate regulatory and law enforcement authorities.
3. No Medical or Therapeutic Claims
3.1 Prime Purity USA makes no claims, representations, or warranties regarding the safety, efficacy, or suitability of any product for any therapeutic, diagnostic, or clinical purpose. No information on the Website constitutes medical advice, a treatment recommendation, or a claim that any product treats, cures, prevents, or mitigates any disease or medical condition.
3.2 Research summaries and compound descriptions are for informational and educational purposes only, reflecting published preclinical research in non-human models. Such information does not constitute a claim of therapeutic efficacy.
4. No Guidance Policy
At no time shall employees, agents, or representatives of Prime Purity USA be expected or required to provide any implied or explicit information regarding how research chemicals may relate to human use, dosing, administration, effects, or outcomes. No response will be granted regarding how to obtain information on human ingestion, application, or use of any product. Any request for such information will result in immediate refusal of service and account termination.
5. Hazardous Materials Acknowledgment
Purchaser acknowledges and agrees that the research chemicals sold by Prime Purity USA are potentially hazardous substances that may cause serious injury, illness, or death if used inappropriately, improperly handled, or introduced into any living organism. The chemical, physiological, and toxicological properties of these products may not have been fully investigated. Purchaser assumes all risks associated with the purchase, handling, storage, and use of these products. Purchaser warrants that they have performed sufficient independent research to understand the health and safety hazards associated with these materials.
6. Product Information and Quality
6.1 Prime Purity USA endeavors to provide accurate product descriptions, specifications, purity data, and Certificates of Analysis (COA). However, Prime Purity USA does not warrant that product information is error-free, complete, or current. Product images are for illustrative purposes only.
6.2 Prime Purity USA reserves the right to modify product specifications, discontinue products, or limit quantities without notice.
6.3 Quality Guarantee. Prime Purity USA stands behind the purity and accuracy of its products. If Purchaser independently has a Prime Purity USA product tested by an accredited, HPLC-certified third-party laboratory, and the resulting Certificate of Analysis demonstrates a purity level below the percentage stated on the product COA or a quantity variance greater than 10% from the labeled amount, Prime Purity USA will, at its sole option: (a) issue a full refund of the product cost and initial shipping fees; (b) replace the product; or (c) issue store credit. Prime Purity USA will also reimburse Purchaser for the reasonable costs of the third-party laboratory testing. To process a claim under this guarantee, Prime Purity USA must be able to verify the test results directly with the testing laboratory.
7. Ordering and Payment
7.1 All orders are subject to acceptance by Prime Purity USA. Submission of an order does not constitute acceptance. Prime Purity USA may decline any order at its sole discretion.
7.2 Prices are listed in U.S. dollars and are subject to change without notice. Prime Purity USA is not responsible for pricing errors and reserves the right to cancel orders placed at incorrect prices.
7.3 Payment is due at the time of order unless otherwise agreed in writing.
8. Shipping and Delivery
8.1 Orders are typically prepared and dispatched within [3-7] business days, excluding weekends and holidays. Purchaser will receive tracking information once the package has been processed. Seasonal volume or inventory constraints may occasionally affect timelines.
8.2 Risk of loss and title pass to Purchaser upon delivery to the carrier. Prime Purity USA is not responsible for delays caused by carriers, weather, or circumstances beyond its control.
8.3 Products requiring temperature-controlled shipping will be shipped with appropriate cold chain packaging. Prime Purity USA will use commercially reasonable efforts to maintain product integrity during shipment.
8.4 Prime Purity USA ships within the United States only unless otherwise specified. International orders may be subject to customs requirements, duties, and import restrictions, which are the sole responsibility of the Purchaser. Prime Purity USA does not guarantee that products are legal for research in all jurisdictions.
Shipping Protection
8.5 All orders include shipping protection against loss or transit-related damage.
- Lost Shipments: Prime Purity USA requires a 10-business-day waiting period from the date of carrier pickup before a package can be classified as lost and an insurance claim initiated.
- Damaged Shipments: Notify Prime Purity USA within 48 hours of delivery with photographic documentation of the damaged products and all internal/external packaging materials.
- Theft: Shipping protection does not extend to packages confirmed as “Delivered” by the carrier. Prime Purity USA is not responsible for packages stolen from the delivery location after carrier confirmation of delivery.
9. Returns and Refunds
Due to the temperature-sensitive and stability-controlled nature of research chemicals, all sales are final once shipped. See the Return and Refund Policy posted on the Website for limited exceptions regarding manufacturing defects, shipping damage, incorrect items, and the Quality Guarantee.
10. Chargeback and Dispute Resolution
10.1 Prime Purity USA encourages Purchasers to contact Support@primepurityusa.com, to resolve any issues before contacting their financial institution.
10.2 Chargeback Policy. Filing a chargeback without first attempting to resolve the issue through Prime Purity USA’s support team constitutes a violation of these Terms. Any account associated with an unauthorized chargeback will be permanently banned from primepurityusa.com. Prime Purity USA will provide the financial institution with the full order history, shipping records, checkout attestation records, and internal fulfillment verification documentation as evidence. Should a chargeback be resolved in favor of Prime Purity USA, a $[35] administrative processing fee will be applied to offset legal and administrative costs.
10.3 Good Faith Negotiation. The parties agree to attempt resolution through good faith negotiation for thirty (30) days following written notice.
10.4 Mediation. If unresolved, the parties agree to non-binding mediation in Sheridan, Wyoming.
10.5 Binding Arbitration. If mediation fails, any remaining dispute shall be resolved by binding arbitration administered by JAMS in Sheridan, Wyoming, under JAMS Streamlined Arbitration Rules. The arbitrator’s decision is final and binding.
10.6 Governing Law. Laws of the State of IL, without conflict of laws provisions.
10.7 Class Action Waiver. Purchaser agrees disputes will be conducted only on an individual basis, not in a class, consolidated, or representative action.
11. Limitation of Liability
11.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIME PURITY USA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM THE USE OR MISUSE OF ANY PRODUCT, INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM HUMAN OR VETERINARY ADMINISTRATION, WHETHER BASED ON CONTRACT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER THEORY.
11.2 PRIME PURITY USA’S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
12. Indemnification
Purchaser agrees to indemnify, defend, and hold harmless Prime Purity USA, its owners, officers, directors, employees, agents, affiliates, and parent corporations from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) any intentional misuse or inappropriate use of products; (b) any use inconsistent with research-use-only purposes; (c) any harm, injury, illness, or death resulting from human or animal use; (d) Purchaser’s violation of these Terms; (e) Purchaser’s violation of any applicable law; or (f) any third-party claim arising from Purchaser’s use of any product.
13. Intellectual Property
The Website and all content, including text, graphics, logos, images, and software, are the property of Prime Purity USA or its licensors and are protected by intellectual property laws. Purchaser may not reproduce, distribute, modify, or create derivative works without prior written consent. The presence of a product in the catalog does not imply a license to infringe upon any existing patents.
14. Privacy
Prime Purity USA collects and processes personal information in accordance with its Privacy Policy, which is incorporated into these Terms by reference.
15. Fulfillment Verification
Prime Purity USA utilizes internal verification and photographic documentation systems for all outgoing packages. For orders of significant value, Prime Purity USA may require signature confirmation upon delivery. These records are maintained for dispute resolution, quality assurance, and regulatory compliance purposes.
16. General Provisions
16.1 Entire Agreement. These Terms, the Privacy Policy, Return Policy, and order confirmations constitute the entire agreement.
16.2 Severability. If any provision is found unenforceable, remaining provisions continue in full force.
16.3 Waiver. Failure to enforce any provision is not a waiver.
16.4 Assignment. Purchaser may not assign without written consent.
16.5 Modification. Prime Purity USA may modify these Terms at any time. Changes effective upon posting. Continued use constitutes acceptance.
Prime Purity USA | California, USA
info@primepurityusa.com