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Privacy Policy

Who we are

Prime Purity USA
primepurityusa.com | info@primepurityusa.com

Privacy Policy

Effective Date: 07/14/2026

1. Introduction

Prime Purity USA (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit primepurityusa.com or purchase research chemical products. This policy applies to all visitors, users, and purchasers.

2. Information We Collect

A. Information You Provide

  • Account registration: name, email address, phone number, mailing address.
  • Order information: billing and shipping addresses, payment information (processed through third-party payment processors; we do not store full credit card numbers), order history.
  • Checkout attestation: your representation regarding the intended research use of purchased products.
  • Communications: emails, inquiries, or correspondence you send to us.
  • Institutional affiliation or researcher credentials (if voluntarily provided).

B. Information Collected Automatically

  • Device information: IP address, browser type and version, operating system, device identifiers, ISP.
  • Usage data: pages visited, time spent on pages, referring URLs, clickstream data, site navigation patterns.
  • Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to improve Website functionality, remember preferences, and analyze usage. You may disable cookies through your browser settings, but some features may not function properly.

3. How We Use Your Information

  • Processing and fulfilling your orders, including verifying checkout attestations.
  • Communicating with you about orders, products, and customer service inquiries.
  • Maintaining records of purchaser attestations for compliance purposes.
  • Maintaining fulfillment verification records and photographic documentation for quality assurance.
  • Improving our Website, products, and services.
  • Complying with legal obligations, including responding to lawful requests from government authorities.
  • Detecting and preventing fraud, unauthorized access, and other illegal activities.

Data Privacy Pledge: We do not sell, trade, or transfer your personal information to unauthorized third parties.

4. Information Sharing and Disclosure

  • Service providers: Payment processors, shipping carriers, website hosting providers, and analytics services, subject to contractual obligations to protect your information.
  • Legal compliance: When required by law, regulation, legal process, or governmental request, including subpoenas, court orders, or regulatory inquiries.
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
  • Protection of rights: To protect Prime Purity USA, our customers, or others.
  • Chargeback disputes: In the event of a payment dispute, we may provide your order history, shipping records, and attestation records to the financial institution.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information collected, the sources, the business purpose, and the categories of third parties with whom we share it.
  • Right to Delete: You may request deletion of personal information, subject to certain exceptions (completing a transaction, legal compliance, security).
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information as defined by CCPA/CPRA.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact info@primepurityusa.com or write to 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes described herein and to comply with legal obligations. Order records, purchaser attestations, and fulfillment verification records are retained for a minimum of seven (7) years for regulatory compliance purposes.

7. Data Security

Prime Purity USA employs industry-standard security measures to protect the integrity and safety of personal information during storage and transmission. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

The Website may contain links to external third-party sites. Prime Purity USA assumes no responsibility for the privacy practices, security, or content of those external sites. We encourage you to review the privacy policies of any site you visit.

9. Children’s Privacy

The Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Website after changes constitutes acceptance.

11. Contact

Prime Purity USA | info@primepurityusa.com

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